Reference

Access, Terms Regional Eligibility

kozz operates as a casino platform where access depends entirely on your local law and the eligible regions we serve.

Jurisdiction-dependent accessbKash, Nagad, Rocket contextAccount rules laid outSupport contact pathsData-handling approach
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kozz Access, Terms Regional Eligibility
DATA & SECURITY

How We Handle Your Information

When you open an account and deposit via bKash, Nagad or Rocket, we collect your phone number, wallet transaction ID and device fingerprint. We use that data to verify withdrawals, prevent duplicate accounts and comply with anti-money-laundering rules. We do not sell your data to third parties, and we do not share it with game providers beyond the session token they need to load your balance.

Payment & Identity Data

Every bKash, Nagad and Rocket deposit is logged with your phone number and wallet reference. We keep those records as long as local financial law requires, then delete them. Withdrawals are cross-checked against the same phone number to prevent fraud.

Session Logs & Device Tracking

We record your IP address, device type and browser fingerprint each time you log in. That helps us spot suspicious login patterns and block unauthorized access. Session logs are kept for ninety days, then purged unless a dispute is open.

Cookie Use & Consent

Our site drops a session cookie to keep you logged in and a preference cookie to remember your language choice. We do not use third-party advertising cookies.

Data Requests & Account Closure

Email support to request a copy of your account data, to update your phone number, or to close your account and delete records beyond the legal-retention period.

POLICY CONTACT

Reach Us About Legal Questions

If a clause in our terms is unclear, if you need a copy of your account data, or if you want to ask whether a specific region is eligible, our support team will answer. We keep two channels open: email for detailed requests and live chat for quick clarification during business hours.

Email for Legal Requests Send account-data requests, eligibility questions or terms clarifications to our support inbox. We reply within two business days with the information you asked for, or we tell you which document holds the answer.
Live Chat During Business Hours Open the chat widget in your account footer to ask quick legal questions. Our agents can pull up your transaction log, confirm which jurisdiction governs your account, or point you to the right policy section.
Account Footer Links Every policy document we publish sits in your account footer: full terms, privacy notice, cookie statement and this legal page. Download any of them as a PDF if you want an offline copy for your records.

Legal & Access Questions Answered

Anyone in an eligible region where local law permits online casino play. We do not verify jurisdiction automatically; you confirm your own eligibility when you register. If local law changes and your region becomes ineligible, we suspend access and return balances.

We log your phone number, the wallet transaction ID and the deposit amount. That data is stored to verify withdrawals and to meet anti-money-laundering rules. We keep it as long as local financial law requires, then delete it.

Yes. Email support with your account phone number and we will send a PDF containing your transaction log, session history and profile data within fourteen days. Data-export requests are free and can be made once per calendar year.

Email support and ask for account closure. We will freeze your login, process any pending withdrawal, then delete your profile and session logs beyond the legal-retention period. Closure is final; you cannot reopen the same account later.

The jurisdiction is stated in the full terms document linked in your account footer. It depends on the region you confirmed when you registered. If a dispute arises, that jurisdiction's courts and arbitration rules apply.

We share only your session token and current balance so the provider can load the game. We do not send your phone number, wallet details or transaction history to game studios. They see an anonymous player ID, nothing more.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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